Delivery

Delivery               

Please help reduce our carbon footprint by building your order value in your shopping basket. I am sure you are aware of the need to drive efficiency through your business and can as such, appreciate our need to keep cost and overhead to a minimum.

This in turn enables us to maintain a competitive edge that helps keep pricing manageable and save you money.

If a product is temporarily out of stock and goes on back-order we will always pay you the courtesy of a telephone call or email advising you of the delivery date or offering an alternative.

Please note that we deliver only to the UK mainland

Please note that we are unable to deliver to PO Box numbers - a signature of receipt is required on all deliveries

When will my office stationery be delivered?

For next working day delivery please place your on-line order before 4.30pm.

Orders placed on Friday before 4.30pm will be delivered the following Monday, excluding bank holidays.

Orders placed after 4.30pm on Friday will be processed on Monday for delivery on Tuesday.

Only goods that are in stock can be delivered the next working day so please check item details to see if it's in stock or when it's due in.

Signing for your goods

We require a signature for all office product deliveries so please ensure someone is available.  This is why we are unable to deliver to PO Boxes.

If no-one is available our carrier will leave a card advising that the office supplies have been taken back to the depot and delivery will be  attempted again.  After two failed attempts the goods will be returned to our warehouse.  If this occurs any carriage charge that has been paid will not be refunded.  If the goods are requested to be despatched again, a further delivery charge will be made and payment must be received before the goods are despatched.

Furniture

Our carrier is insured to deliver office furniture items to the ground floor only so you will need to arrange for transportation of the goods yourself to any other floor

Safes

Safes are very heavy so delivery is dependent upon the access to the building.  There may be an additional charge if access is difficult but there is no need to worry as we will ask you some access questions when you purchase a safe.