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MANAGED PRINT SOLUTIONS

A lot of current printing environments are patchworks of printing, imaging and fax devices that aren’t managed or serviced to keep up with today’s business world. Such haphazard structures are an obstacle to your overall organisational efficiency. Having to spend too much time on administration or solving hardware problems keeps your employees from concentrating on their main tasks, and is a waste of time and money.

 

The goal of our Managed Print Services is to enable your company to increase the efficiency of all its print and scan related processes. We create an individual solution for your requirements, which ensures maximum data security, is financially viable and environmentally friendly. Guaranteeing cost reductions and trouble-free processes, we develop improvement strategies on the basis of precise facts and figures. An important part of our Managed Print Services is the management of your entire print and scan infrastructure, including practical aspects like the automatic delivery of consumables.

Technical & IT support team

BOSS’s technical & IT support team is the most important element of our team. As document technology becomes even more complex and is now fully integrated into company’s IT environment, offering a first class technical support is even more mission-critical.  Our dedicated IT Helpdesk understand all our customer needs and the solution they are using.

This allows them to direct your call in the most efficient way. If a device or software fault cannot be fixed remotely by using TeamViewer or Remote Panel, one of in-house field engineers will be dispatched. Our highly trained engineers have a leading first time fix rate to ensure you are backed up and running immediately.